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One of the major inefficiencies in the business of healthcare is the lack of streamlined communication between payers, providers and plan participants. The cause of this inefficiency is a lack of standardization and normalization of the tools in use. The gateway for all healthcare communication and the root of the problem is the ID card.
Consider that there are nearly 1,000 active healthcare payers in the marketplace today. Each of those payers represents multiple employer groups with varied plan information. Given these permutations, there are over 50,000 completely different healthcare ID cards active in the marketplace today. There is no other transaction-intensive business that launches its communication from a more varied platform. Imagine if there were 50,000 bank cards versus the 4 major platforms that exist today – it would be disruptive to say the least!
Now take a look at the healthcare ID card in your wallet or purse and try to answer basic questions that you may have: Who do I call if I have a problem? How do I handle pre-certification? What is my co-payment amount? What provider network am I supposed to use? … And you thought EOBs were complicated!
Working with many payers, RedCard has simplified the basic design and content on a healthcare ID card.
So, why RedCard? Because our clients deserve something better!
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